FEATURES
Twelve cross-cutting capabilities that unify field operations, back-office management, and real-time intelligence in a single platform.
Multi-Role Native
8 distinct roles with dedicated dashboards, interfaces, and permission sets — from technician to director. All roles share the same underlying data model but see only what RLS permits.
- ▸Each role has its own tailored mobile and web interface
- ▸Role switching requires re-authentication — no accidental privilege escalation
- ▸168 RLS policies enforce data boundaries at the database level
- ▸Administrator can assign and modify role permissions per user
Bilingual FR / EN
Instant language toggle designed for the Quebec and Canadian market. Every UI element, notification, form, and generated report is available in both French and English.
- ▸Instant toggle at the user level — no page reload
- ▸All automated emails and reports generated in the user's preferred language
- ▸Legal and compliance forms available in both official languages
- ▸Default language configurable per organization
Offline Mode
Network disconnection is a normal operating state, not an error. Technicians work fully offline — punches, work orders, inspections, and part logging all function without connectivity.
- ▸Vectorized temporal signature on every offline modification
- ▸Intent-aware merge on reconnect — zero data loss, zero conflicts
- ▸Unlimited offline queue depth — works through multi-hour outages
- ▸Sync latency on reconnect: under 5 seconds for typical queues
Client Repository
Centralized client and site management — every customer location, machine, contact, GPS coordinate, and maintenance history in one place.
- ▸Client sites with GPS coordinates and 3D map pins
- ▸Machine registry linked to client accounts
- ▸Contact management with role-based access
- ▸Full maintenance history per site and per machine
Inspection Forms
Digital inspection forms with photo capture, notes, and electronic signatures — linked directly to the machine's permanent record.
- ▸6 custom automated form templates included in every plan
- ▸Photo capture with GPS geotag and timestamp
- ▸Electronic signature sealed with PKCS#7
- ▸Completed inspections are immutable — locked in audit trail
3D Viewer (Add-On)
Premium add-on: visualize and order parts directly from interactive 3D machine models. Linked to inventory records for instant stock verification.
- ▸Full 3D part explosion views per machine model
- ▸Direct part ordering from the 3D interface
- ▸Inventory stock level shown on 3D part hover
- ▸Available for Sales demos and Parts identification
Real-Time GPS
Fleet tracking with live positions on the 3D Social Map. Full route history, time-travel replay, community odometer, and geofence management.
- ▸Position updates delivered in under 500ms via WebSocket
- ▸Unlimited historical route playback — replay any date
- ▸Community odometer: collective immutable KM register
- ▸Geofence zones with SQL-level breach detection and automatic lockouts
Push-to-Talk Radio
Integrated team communications inspired by walkie-talkies — one tap for instant voice messaging, team-wide or individual channel.
- ▸Individual and group channels
- ▸Voice messages stored in the secure document vault
- ▸Dispatcher can broadcast to all active field personnel
- ▸Delivery confirmation and listen receipts
Immersive 3D Map
Vector-rendered 3D map with building rendering, day/night mode, and intuitive navigation — the Dispatcher's command center and the fleet's live visual record.
- ▸3D building rendering via vector engine — no raster tiles
- ▸Day/night mode adapts to ambient light conditions
- ▸Smooth pan, rotate, and zoom — mobile-optimized
- ▸Time Machine: rewind to any past date and see exact fleet state
Work Order Management
Complete Kanban-driven work order lifecycle — creation, assignment, progression, inspection gate, and digital completion — all in real-time.
- ▸Kanban board visible to all stakeholders simultaneously
- ▸Preemption engine: critical work orders interrupt technician queues
- ▸Mandatory inspection gates configurable per work order type
- ▸Parts consumption auto-decrements inventory on logging
Punch & Timesheets
GPS-verified digital time clock with automatic timesheet generation, offline capability, and seamless HR integration.
- ▸Single-tap punch in/out — GPS coordinate stamped
- ▸Full offline support with temporal signature queuing
- ▸Automatic daily and weekly timesheet generation
- ▸Overtime detection and configurable threshold alerts
Quotes & Estimates
Professional quote generation with electronic signature, automated email delivery, and zero-latency dispatch trigger on acceptance.
- ▸Kanban pipeline from draft to accepted
- ▸Automated email with secure time-limited approval link
- ▸Electronic signature sealed cryptographically on acceptance
- ▸Instant work order creation and parts routing on acceptance