ADMINISTRATOR
Full system authority — configuration, user management, analytics, and the only role that holds an RLS bypass claim, logged on every use.
Administrator Dashboard
The Administrator dashboard is a command center — a configurable grid of widgets showing the real-time state of the entire operation. It is the only dashboard in OPS Companion with drag-and-drop widget customization.
Live count of active, idle, and flagged assets across all client sites
Real-time Kanban summary — open, in-progress, blocked, completed today
Active technicians with GPS positions, current assignment, and punch status
Quotes in pipeline by stage — draft, sent, viewed, accepted, value totals
Parts below reorder threshold, pending purchase orders
Recent security events, failed auth attempts, RLS policy hits
Administrator-Only Capabilities
Create, deactivate, and reassign roles for all users. Reset passwords. Revoke active sessions.
Modify per-role permission sets within the bounds of the RLS policy layer.
Set company logo, accent color, report headers, and email footers.
Create, modify, and delete geofence zones on the 3D Social Map.
Define mandatory inspection gates per work order type. Lock or unlock protocol steps.
Full read access to the immutable audit trail — searchable by user, date, table, action.
Generate and revoke long-lived API keys for server-to-server integrations.
Organization-wide analytics: productivity, revenue, asset utilization, fleet costs.
Manually trigger work order preemption for any technician — force-inject a P1 task.
Access Summary
FULL — create, assign, complete, cancel, overrideFULL — all assets, all history, Time MachineFULL — records, timesheets, certifications, GPSFULL — all warehouses, orders, reorder rulesFULL — pipeline, signatures, financial dataREAD — all records, all users, all datesFULL — RLS config, geofences, session management